Welcome to Marsa Transportation. These terms and conditions (“Terms”) govern your use of our website and the services provided by Marsa Transportation (“we,” “us,” or “our”). By accessing our website or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Acceptance of Terms
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all users of our services, including without limitation customers, vendors, and any others who access or use our website.
2. Services Provided
Marsa Transportation offers a range of logistics and freight transportation services, including but not limited to:
- Temperature-controlled transportation
- Dry van freight services
- Expedited shipping
- Dedicated trucking services
- Power-only services
- Owner-operator partnerships
We reserve the right to modify, update, or discontinue any of our services at any time without prior notice.
3. Eligibility
To use our services, you must be at least 18 years old and legally capable of entering into binding contracts. By accessing our website or engaging our services, you confirm that you meet these eligibility requirements.
4. User Responsibilities
When using our website or services, you agree to the following:
- You will provide accurate, current, and complete information when required.
- You will not use our services for any unlawful purposes or in violation of any local, state, national, or international laws.
- You will not attempt to interfere with the proper functioning of our website or services, including hacking, uploading malicious software, or using automated systems (bots).
You agree to respect the intellectual property rights of Marsa Transportation and not reproduce, duplicate, or exploit any portion of our website content without express permission.
5. Quotes and Payments
- Freight Quotes: All freight quotes provided by Marsa Transportation are based on the information provided by the customer at the time of the request. Changes in shipment details, including but not limited to weight, dimensions, and destination, may affect the final cost.
- Payments: You agree to pay all applicable fees for services rendered. Payment terms and conditions will be outlined in the agreement between Marsa Transportation and the customer.
- Late Payments: Failure to pay invoices on time may result in additional charges, including interest and late fees, and could lead to suspension or termination of services.
6. Cancellations and Modifications
- Cancellations: If you wish to cancel your transportation request, you must notify us as soon as possible. Cancellations made within a certain timeframe before the scheduled pickup may incur cancellation fees.
- Modifications: If you need to make changes to your shipment details, such as the destination or delivery date, you must inform us promptly. Modifications may be subject to additional fees or changes in pricing.
7. Limitation of Liability
Marsa Transportation strives to provide reliable and timely transportation services. However, we are not liable for any delays, losses, or damages that occur due to factors beyond our control, including but not limited to:
- Acts of nature (e.g., weather, natural disasters)
- Government actions or regulations
- Delays caused by traffic, accidents, or road closures
- Strikes, labor disputes, or disruptions in service by third-party providers
We are also not liable for any indirect, incidental, special, or consequential damages, including loss of profits or revenue, arising from the use of our services or website.
8. Claims and Disputes
- Freight Claims: If there is any damage to or loss of goods during transport, you must notify Marsa Transportation in writing within a specified time frame, typically 30 days from the delivery date. We will assist in investigating and resolving any freight claims in accordance with applicable laws and regulations.
- Dispute Resolution: In the event of a dispute between you and Marsa Transportation, we agree to attempt to resolve the matter through good faith negotiation. If a resolution cannot be reached, the dispute will be subject to mediation or arbitration under the applicable jurisdiction.
9. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Marsa Transportation or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of our website without express written permission from Marsa Transportation.
10. Privacy Policy
Your use of our website and services is also governed by our [Privacy Policy](link to privacy policy page). Please review it carefully to understand how we collect, use, and protect your personal information.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Marsa Transportation. We are not responsible for the content or privacy practices of any third-party websites. You acknowledge and agree that Marsa Transportation is not liable for any damages or losses caused by your use of such third-party websites.
12. Termination of Services
Marsa Transportation reserves the right to terminate or suspend access to our website or services at any time, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use our services will immediately cease, and any outstanding payments or obligations will remain due.
13. Indemnification
You agree to indemnify, defend, and hold harmless Marsa Transportation, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of our services or website, or your violation of these Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state where Marsa Transportation operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in that state.
15. Changes to These Terms
Marsa Transportation reserves the right to update or modify these Terms at any time. We will notify users of any significant changes by posting the updated Terms on our website. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Marsa Transportation
Email: admin@marsatrans.com
Phone: +1 877-512-0055
Address: 10397 Alder Ave, Bloomington, CA 92316, United States